Policies & Information

Good Companions is committed to transparency, safeguarding, good governance and clear information for the people we support, their families and representatives.

This page brings together key documents and information about our services, standards and governance arrangements.

Key Documents

Please use the links below to view important information about Good Companions’ services and procedures.

• Statement of Purpose – Public Summary
• Service User Guide
• Safeguarding & Protection Statement
• Complaints Procedure & Feedback

Care Quality Commission (CQC)

Some Good Companions services are regulated and inspected by the Care Quality Commission (CQC), while other support arrangements may operate separately from CQC registration requirements.

For full CQC ratings, registered service information and inspection reports, please visit our:

Care Quality Commission (CQC) Listings Page

Safeguarding

Good Companions is committed to protecting the safety, dignity, well-being, and rights of the people we support.

Safeguarding concerns are taken seriously and responded to in line with appropriate safeguarding procedures and local authority guidance.

Complaints & Feedback

We welcome feedback from the people we support, their families, representatives and visitors.

Complaints and concerns help us review, improve and develop our services. Making a complaint will not negatively affect the care or support provided.

Further Information

For further information about our services, policies or governance arrangements, please contact Good Companions directly.