Earlier today, Good Companions announced the start of its new “24 Hour Home Care” service in Cumbria and South West Scotland. Their aim is to to allow people to enjoy the highest standard of care and empower them to live as independently as possible in their own Homes. … but it does so, with a difference.
In addition to the provision of High Quality Residential and Dementia Care in their Cumbria Care Home, situated in the charming seaside own of Silloth, the Good Companions are increasingly attracting attention as providers of extremely high quality Domiciliary Home Care.
Mark Newby, Good Companions Managing Director, says: “We wanted to raise the bar with our new 24 Hour Home Care service. Anyone familiar with the Domiciliary and Home Care Services will probably have noticed how practically everyone else seems to place more emphasis on their marketing, rather than training and care. This is a problem because there is a danger that people are treated as numbers at the very time that they need and deserve the care and support necessary to help them lead as full and active life as possible.”
Good Companions approach to Domiciliary care is predicated on training and compassion, and offers a flexible, personal and customised “live in” Home Care Service.
Good Companions chose to make this move because delivering excellence is not just an aspiration, it is something they work hard to achieve each and every day. Good Companions are a well established local provider of Residential and Day Care Services, providing a flexible, personal and customised service. This person centred, compassionate approach, characterises Good Companions care and runs through all aspects of it.
A high level of training is required to deliver this standard of caring for individuals. Good Companions Mark Newby recently outlined a £70,000 major new educational and training initiative and the move towards paperless Care Plans. “This package will allow us to maintain and improve our Care Quality Commission Inspections and continue to offer the very highest standards of care to our patients in Cumbria.”
When the Secretary of State for Health and Social Care nailed the digital agenda firmly to his policy mast, he acknowledged the pivotel role technologies have to play in delivering safer and more accountable care. The reality is we hear a great deal more about digital health than we do about the digital transformation quietly taking place in social care. The Good Companions is leading the field in Cumbria. The systems they have chosen are backed up by the Social Care Institute For Excellence who has undertaken independent evaluations of the chosen systems. Few sectors are as central to Cumbrian identity and integrity as those who care for the vulnerable frail and elderly. Their investment in the digital agenda will have great benefits for their customers, their families, and their team of dedicated careers.
Home Care with Good Companions starts with a free, same day assessment with the emphasis on building a strong rapport. They carefully examine the client’s requirements ranging from personal care, meal requirements, and shopping to cleaning and companionship. Full support and guidance are offered by the highly trained team who carefully match services to needs – even making provision for overnight stays if required! This “Overnight Service “ has recently been launched to match demand for a night care service from 10 pm to 6 am.
Mark Newby went on to explain, “We want to give our customers options. With our new 24 Hour Home Care service, they have a fresh new possibility. We want them to feel that everything is being done that could be done, when using our service.
With the Good Companion’s Home Care assistants offering care in the Carlisle area from 1 to 24 hours, local residents have a wider choice. The Care Quality Commission reported that Good Companion’s care was: Safe, Effective, Caring, Responsive and Well Led with the overall conclusion that it should be classified as “Good”!
Good Companions has been in business for 17 years, being established in 2002. Since Day 1 it has always aimed to stand out from the crowd, while also providing its customers the best possible experience at the best possible value.
The new 24 Hour Home Care service is set to launch Spring 2019.
Good Companions Services include Care at Home, Overnight Care, Palliative Care & Respite Care, Residential and Dementia Care. To find out more about the service and Good Companions, it’s possible to visit https://goodcompanions.net